Privacy Policy

1. INTRODUCTION
AncoraThemes (website url address: http://ancorathemes.com/) appreciates your business and trust. We are Cyprus based company, creating products to enhance your website building experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.
2. DATA COLLECTED
DATA STORAGE LOCATION

We are Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: Hetzner Data Privacy Policy.

REGISTRATION DATA

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

PURCHASE DATA

To receive product support, you have to have one or more Envato/AncoraThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.

SUPPORT DATA

If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

COMMENTS

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.
3. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

FACEBOOK

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

TWITTER

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
NECESSARY COOKIES (ALL SITE VISITORS)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

ENVATO PTY LTD

For the purpose of validating and getting your purchase information regarding licenses for our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.

TICKSY

Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

7. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

8. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. YOUR DATA RIGHTS
GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

 

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

10. THIRD PARTY WEBSITES

AncoraThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AncoraThemes, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AncoraThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to AncoraThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

12. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.

Testimonials

Our Top Scuba Diving Reviews

“I recently completed my AOW dIver certification with Ren and Starfish Scuba. My experience was awesome! Ren is an excellent dive instructor. A big thanks to Ren, Mati and Captain Chris….what a wonderful bunch of guys!!”

Tara Rodgers

“Starfish Scuba is a great outfit, great skipper, Chris Deen along with PADI instructor Ren serve as an excellent team. Starfish is great boat for novice and expert divers alike. Safety is paramount for these guys. I would highly recommend them to all divers. Dr. Bill Anderson”

Bill Anderson

“We are dive shop owners and thought we’d use Starfish Scuba for a day of diving while on personal vacation in the Boynton Beach area. The solid reviews we read about them were all justified. They are a solid, safe operation with clear and concise safety and dive briefings. The Castor wreck dive did not disappoint with the most Goliath Groupers we have ever seen on one dive. We highly recommend using Capt. Chris and his friendly team if diving in the area. We’ll done guys, we’ll be back! Chris & Lorraine”

Chris Sproule

“Excellent time going out with Starfish Scuba. Chris, Ren and Julia were awesome. Highly recommended!”

Michael Berthold

“What an awesome day on the water. Even better is was more like a private charter. The weather was great and the crew was the best. I highly recommend Starfish Scuba. I have been out with them before and will go out with them again. I had so much fun.”

Chris Winters

At first I thought it was weird that the dive sites weren’t set. But then I realized that they choose whatever spots are best on that day in that area. The staff was super nice and very friendly. We rented our gear and they even switched it over in between dives for us!! We had a GREAT time.

Sara Clarfield

“After having a basic PADI from 46 years ago, I decided to recertify for an Open Water card. The folks at Starfish Scuba were very friendly, helpful, and conscientious. Ren was an excellent teacher. The dive sites were terrific as well. I can recommend Starfish Scuba without hesitation.”

Jeff Alter

“We had an amazing time with Starfish Scuba! 2 tank dive at beautiful reefs off of Boynton beach. Chris and Mati were a great crew, helpful, funny and professional. I would highly recommend this outfitter.”

Kate Leonard

“I love Starfish Scuba…such a great team and vessel! The crew is attentive and fun! Still true, time after time.”

Laura Castanza

“Great diving with you. Chris, Mati and Julia do a wonderful job.
Hot Chocolate put you over the top.”

Allen Winik

“Wonderful dive sites, great crew and Capt Chris is fun (and safe)! Nice bottled water and snacks! Easy boat to get in and out of the ocean. Convenient loading and parking.”

Norman Anderson

“I had contacted Starfish Scuba in Boynton Beach about diving 3 days (the 2nd week of Nov) when we were meeting friends in the area that wanted to dive. It was really bad timing though as we were here when the King Tide happened that caused great surfing rolling waves but not conducive to small water craft. Chris discussed going to the Blue Heron Bridge but ultimately did not recommend as the visibility was not good, having to do with the King Tide. We did make it on the boat one day to Briney Breezes and Tumbled Rocks dives sites. I wish I had pictures to share of the boat as well as on the dives. There were lots of egg looking things rolling around and found out those were from turtles that had just hatched. Chris, Julia and Derick were fabulous. The waves were still pretty high but Chris is a very good captain and handled it well. Three of the four of us are new at diving so appreciated the attention from all the crew. We needed to rent an assortment of equipment which was in good shape. Derick was very attentive with all our different skill levels. The boat is clean and well taken care of. A very friendly bunch, they made recommendations of things to do and places to eat! I would definitely contact Starfish Scuba again when in the area.”

Cher Hamel

“Starfish Scuba is one amazing dive charter. They have great people on the boat that make the entire scuba trip easy and extremely fun. If you want a relaxing dive charter that shows you some of the best of what South Florida diving has to offer Starfish Scuba is your best bet.”

Tate Yulga

“Amazing open water diving course with my instructor Derek! Highly recommend this place for a fun and informative diving experience.”

Justin H

“I got certified here! Ren is awesome! super calm, patient and knowledgeable. highly recommend”

Christina Stewart

Thank you for the absolute great time

Laurent Ceron

“Always on time and very professional. The captain and divemaster were in lock-step and always put the safety of the divers first and foremost. Would easily recommend them if you’re in the Boynton Beach area.”

Rick Mendez

Awesome dive op! Safety conscious, comfortable boat and excellent service.

Michelle Reynolds

“The Starfish crew is the best! They’ll drop you on the best diving and they’re just fun to be around. I’ve done 6 dives with them in the last week and I’ll be doing at least four more in the next. I couldn’t be happier!

Ross Kahn

“Highly recommend this dive operation. They accommodated all our needs, especially given a very challenging dive to see the Goliath Groupers, the current very strong that day. They went over conditions/briefing in detail, helped with tanks/dive computers. Did it all in a friendly, professional and kind/understanding manner. Our second dive was on a stunning reef. Dereck was outstanding. Also not a cattle boat, very personalized.

Susan Collins

“Captain Chris and DM Derrick provided a great day of diving in Boynton. Friendly guys with a ton of experience and very good at what they do, I can’t ask for more. Thanks again guys see you again soon!

Steve Schiff

“Starfish Scuba is Awesome! Had two great dives with them this weekend, the Castor Wreck and then Table Top and Lynn’s Reef. Lots and lots to see including Goliath Grouper, Moray and Spotted Eels and even a Bull Shark in the distance.

Captain Chris at the helm and Derek the Dive master made the whole experience fun and easy, in spite of slightly challenging conditions. We had a great time and will be back again soon!

Dive with Starfish Scuba, they will treat you like a Star!”

Paul Clive

“This was my first trip on this boat!!! I had a wonderful time!!! I’m deaf, and not having a translator, this crew made sure I understood their procedures at every tank dive I was doing. I couldn’t believe how much they kept it in their mind about me even with 10+ more divers as well. Thanks Starfish Scuba for all patience working with me.

Johnny Raymond

“Friendly knowledgeable and extremely helpful!
Derek the dive master was very impressive especially after he went back in the water and found my weights. Captain Chris too was very impressive and certainly knows what he’s doing out there! Thanks again!

Bonnie Bartel

If you’re looking for the best scuba diving in Florida and the USA, you are in the right place! We offer fun and safe dive charters and scuba certifications on the most beautiful coral reefs in South Florida.
Copyright 2022, Drumm Media, LLC All Rights Reserved.

Dive Charters

Book your two or three-tank dive charter today!

Scuba Diving Classes

Learn to scuba dive in beautiful West Palm Beach!

Starfish Scuba Shop

Support the locals and get the freshest gear!

Dive Travel

Join Starfish on a scuba diving expedition!

Copyright 2022, Starfish Scuba, All Rights Reserved.